How to deal with sensitive, difficult and unpleasant situations
Editeur: Marshall Cavendish Editions
Publication: 2012
ISBN: 978-981-4382-36-6
e-ISBN: 978-981-4408-73-8
Why is it that effective action is so often difficult to take?
How do you make it work when you do take it?
Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bulling and discrimination; awkward or embarrassing situations like aspects of networking or prospecting.
Too often, people in business find themselves in this 'discomfort zone'. This book faces these difficulties head-on and offers a wealth of excellent advice about reducing the discomfort. taking the right action and increasing the result.
Score
0
Thématiques
Sujets
Dossiers
Présent dans 0dossiers publics
Dossiers
Présent dans 0dossiers privés
Notes
0
Groups
0